communication manager skills resume

Develop marketing communications for global e-mail distribution to all customers. Responsible for development and distribution of alarm reports: open/close, bypass, false alarms. Maximized use of development tools, training and mentoring opportunities to promote 5 individuals. Responsibilities highlighted on sample resumes for Communications Managers include providing day-to-day support to the company's markets; driving public relations outreach for school … Wrote original content for the official company blog, as well as web news updates. Continuous monitoring of each network with security logs, periodical testing of system backups and recovery. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Aided in the certification and accreditation Package in accordance with DIACAP. Manage team of Marketing and Reimbursement professionals and all Marketing Communication initiatives organization. A degree in Communication or Public Relations is common experience in most example resumes. Established marketing goals and priorities to help focus and enhance the start-up. Provide desktop publishing services as needed, utilizing Microsoft Office, and Adobe CS3, Website translation from the French to the English language, Synthesis of reports and analysis of the events (Symposiums and Meetings) (Survey Monkey), Creation of registration forms and support linked to the events (AlgoData), Prepare and execute communication plans that support key initiatives for business units including: Strategy & Solutions, Sales & Client Management, Outsourcing and Global Operations, Manage and edit a bi-weekly publication targeted for approximately 3000 leadership colleagues in the Outsourcing line of business, Manage the publication process, write and edit an online bi-weekly news publication, Lead the Internal Communication team in building and maintaining a corporate communication style guide and creatively engaging team members to challenge themselves to be stronger writers and editors. Trained, scheduled, evaluated, and led staff of up to 47 in all store functions. This is a prime example of communication skills. Look to the Resume Checklist below to investigate how Social Media, Public Relations, and Digital match up to employer job descriptions. Act as project support and assistant in all aspects of the Transformation project including but not limited to management of project artifacts, risks, project schedules, metrics, and change requests. For a manager who has several years of experience paired with a variety of notable career achievements, we recommend using a resume summary. Communications Manager qualifications and skills. Collaborated with sales team on digital, print, and event marketing campaigns, Managed event promotions (100 events annually), Information Systems Technician 1st Class (E-6), [company name]. Planned and coordinated all Flag level Communication Video Teleconferences. Follow social trends and add business presence to social media. Through a friendly tone, a personal question, or simply a smile, you will encourage your … Generated public awareness by placing more than 10 articles and case studies in targeted trade publications. Soft skills are self-developed, life-learned attributes (e.g., social skills, adaptability). Managed a team of 12 Technicians on Defense Messaging System (DMS), Video Teleconferences, Local Area Network accounts, and Secure Terminal Equipment (STE) communication support for a command of over 350 personnel. Oversaw internal and external communications, including company newsletter. Contribute, develop and conduct marketing research, study, planning and strategies to meet the set company objectives; I work for a company serving the direct selling industry. Communication skills fall under the soft skills. Produced and managed content for web, email, and print; including a monthly bulletin emailed to over 11,000 subscribers, sought nationally and internationally as a content distributor due to its quality. Demonstrated ability of managing multiple priorities in a fast-paced, global matrix environment; Managing the day-to-day operations including donor database, donor relations, budgeting,stewardship and marketing and communications. Think of your marketing resume as your professional presentation. Development and implement marketing communications and public relations. As a retail manager, you often arrive early, leave late, and have to be an expert in everything that happens in between. Working with the director of PR, manage corporate communications for a $2 billion global payments company. Next, outline the required and preferred skills for your position. There are some basic communication skills which are important for most positions though some jobs require some specific abilities. All rights reserved. What’s more, it’s clear that experience with public speaking is a must, as is persuasiveness, and, to some degree, analytical thinking. Build interdisciplinary skills, and support networks, among consultants. Directs media relations effort for [company name], its physicians, clinics, programs and associated organizations, and special events. Assist in trade show implementations by arranging and negotiating contracts, booth set-up, screening and hiring of local staff, etc. Institutional Event Management: " The Performance Trophies " - reached twice the external financial participation objective, Exploration of financial, Goods and Media Partnerships, Quarterly economic newspaper management; Press Relations, Administrative assistance (Elected officials relations, Budget follow -up), Tender management (Newspaper, Edition, Photography). Developed integrated communications plans to analyze and document corporate objectives, target audiences, strategy and positioning, key messages, and specific tactical recommendations. Extrapolate the business value of the solution from the technology into creative marketing and communications. Responsible for repair work order system, updates and in-house emergency notification reporting. Provided 24/7 on-site customer service for installation/replacement/update of hardware/software including encryption devices. However, some companies verify soft skills using measures like: psychological tests, group works, and online programs. Coordinated the design and production of instrument faceplate artwork. Created and implemented social media marketing and PR strategies resulting in substantial. Managed marketing and communications for a variety of events, projects, and initiatives for a provider of audit, consulting, financial advisory, risk management, and tax services.Produced marketing materials, including brochures, banners, conference booths, videos, invitations, newsletter, and others. Responsible for the organization of all communication including electronic and paperdocumentation, monitoring multiple email accounts and coordinating with both internal and external clients. Managed and create content, both visual and written, for multi audience website. Created, implemented and monitored advertising objectives, strategies and tactics for assigned products. Primary responsibilities include: Communications Science / Mass Communication, Provide clients with a comprehensive knowledge of market trends, competition, and customers. 497 Haag Heights, Philadelphia, PA +1 (555) 966 4073. Served as the agency's chief lobbyist and coordinated the department's legislative tracking processes. Highly adaptable and personable individual, with … Maintain payroll and schedule employees to ensure 24/7 proper coverage. How to include communication skills on a resume Presenting or public speaking. Managed payroll, benefits, proposals, and employee information. They and are often grouped together by what we know as “people skills resume”. Managed a budget of $20MM. 11/2015 - PRESENT Dallas, TX. How to Emphasize Communication Skills on Your Resume. Communications Managers ensure that businesses effectively provide promotional information to clients, potential and existing, and perhaps even the general public. Create My Resume Coordinated the department's internet content and web presence. Collaborated with engineers to develop technical service manuals and training guides. Maintained a service availability rate over 98% for over 100 customers. These soft skills are simple, but so important to perform sales manager duties effectively. Monitored company's online reputation by responding to customer feedback on various websites. Manage the marketing mix (SWOT Analysis, PEST analysis); Manage the production and distribution of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and regularly update of information on the website; Organize photo shooting sessions; Website copyrighting; Manage advertisement and PR budgeting; deliver all marketing activities within the agreed budget; Initiate PR/Communication activities, events, publications, audio and visual media campaigns- on the local, national and regional level; Review the contracts and ensure accurate and timely payments. Maintained company Website and employee Intranet. Increased brand awareness by executing online marketing initiatives through newsletters and invitations to CRM clients and by participating in various sponsorship initiatives/conferences. Manage and coordinate outside designers, copywriters, photographers, and production resources. Created a new function to expand the HR brand; created compelling messages and engaged employees. Maintain communication with existing customers for maximum level of satisfaction. Serves as web manager for the Department. Managed tenant relocation, marketing and leasing of housing portfolio. Marketed group health utilization management program. Required soft sales skills. Authored communications for a payroll conversion project that saved the company $250K. Developed a plan and process for managing the marketing collateral across four separate business units to unify our voice to the public and keep materials current. Wrote more than 45 competitive proposals, interfacing extensively with subject matter experts and the sales team. Expanded target audience through social networking established at conference/training events and utilizing CRM system to run reports using diverse variables to increase contact lists. Present the most important skills in your resume, there's a list of typical unified communications engineer skills: Excellent written, verbal, presentation, and negotiating skills Increased lead generation by 45% YoY by participating in demand generation initiatives; gracefully balanced multiple campaigns concurrently, meeting or exceeding all deadlines. Communication, collaboration, organization, and interpersonal skills are crucial. Internal Communications Manager Resume Examples & Samples Minimum of 5 years of Marketing experience Excellent written and verbal communication skills – strong in understanding and developing short-form content Experience developing and implementing marketing campaigns Time management skills. Combined, these make up a skill set, which is a job seeker's range of skills and abilities. Led corporate-wide initiative to transform corporate employee communication strategy from news and information channel to strategically-contributing organization. Resulted in focused implementation of training program and 39% improvement in on time payment, Developed five web based training modules which replaced instructor led training providing a savings of $2,000 per employee trained. Created exhibit messaging and production; targeted literature; and provided overall logistical support. Develops, plans and executes marketing collateral and events for university clients, Organizational Management, Communications. All rights reserved. Resolved billing disputes and performs other duties as required. Clear Purpose and Direction Create message risk analysis to determine any negative implication that could harm brand's image. Developed video and print case studies and testimonials. Identify patterns in calls and alarms, which may be addressed in preventive maintenance plan. Communication Manager. Manage all aspects of [company name] corporate social media, updating the social media policy, providing oversight, review and final recommendation on the creation of new accounts, social media advertising, and the general management and content curation for more than 25 active accounts (Twitter, Facebook, G+, LinkedIn, SlideShare, etc.). Developed and executed communications strategy for corporate-wide employee engagement survey that resulted in a participation rate of 83%. Experience: 14 yrs 1 mo. Managed various college student interns each fall, spring and summer semester. Ensure clients have culturally adequate marketing material, Collaborate with vendors to build programs and map strategic plans consistent with goals and expectations, Provide global expertise and experience that assist clients in addressing key strategic issues across cultures. When listing skills on your unified communications engineer resume, remember always to be honest about your level of ability. Newsletter Design, Editing, and Marketing Communications represent a very decent share of skills found on resumes for Communications Manager with 28.6% of the total. Conducted business analysis and developed a training plan accommodating change management issues, training needs and post implementation support of new software. Coordinated with partners including the Housing Council, and other key advisory groups. Partnered with Director of Marketing on administering marketing plan and budget. Evaluate every aspect of common workplace problems; solving them so that the customer leaves with a positive experience. Direct all PR communication to maintain a favorable public perception of the company. Enter all information about property and commodities in computer. Manage the [company name] Analyst Relations program. Designed the first BCBSMA Corporate Development brochure to remarket the learning and development offerings. Executed industry luncheons and marketing events. What jobs require Stakeholder Management skills on resume. Utilized QuickBooks and Excel to control expense reporting. Successful resumes for Communication Managers emphasize excellent communication abilities, organizational skills, writing skills, attention to details, multi-tasking, time management and computer competencies. Responsibility of asset inventory tracking. Communication skills are abilities that allow you to clearly convey ideas, whether it be through writing, talking, signing, or body language. Launched the Executive Speaker Program and our Industry Awards Program, resulting in more than 35 speaking opportunities in 2013, and three industry awards in Q1 2014 alone. Automate and streamline delivery of all campaigns resulting in 100% automation and integration with Salesforce.com within 6 months of employment. Did you give a presentation or speak publicly at an event? Assisted and supported all aspects of retaining customers. Facilitated a Viewing Party for an international golf event that drew nearly 100, Designed and sent targeted email campaigns; grew contact list by 4,000 people in one year, Developed and grew relationships with media, community and industry partners, Managed a team of four that included a graphic designer, as well as marketing and communications staff, Managed all email marketing through Constant Contact, Managed all social networking communications, Managed and created all published materials produced by the Chamber: Communique E-newsletter, Coral Gables Chamber Connection Newsletter, Community Connection supplemental newsletter, event signage, event programs, membership recruitment, Created and maintained all business partnerships w/member printers and design publications and affiliated public relations companies, Multimedia (PowerPoint presentations), and photography at all events, Management experience- Supervised the performance of three employees. Manage marketing project work flow and timeline for multi-channel strategies. Managed all aspects of communications and branding from the department to both internal and external partners. Created a consistent look and feel for all marketing collateral. Related: Government,Criminal Justice. Like your other abilities on your resume, your best communication skills should be demonstrated through your professional history. Responsible for establishing timelines and meeting tight deadlines while staying within projected budgets. Created all marketing collateral and literature. Developed the inaugural website for the company. Example resumes of Communications Managers highlight educational backgrounds consisting of bachelor's degrees in communications or a related field. Managed the creation of annual reports to be used as business development tools to improve our reputation with our clients. So, you’ll want to list those skills somewhere on your resume. Forty-two percent of proposals resulted in new business. Performed a thorough communications analysis, created a 30-page communications analysis/plan, presented findings and recommendations to senior leadership. Designed effective sales communications collateral. Begin with y our career summary. Coordinate with alarm director to ensure proper procedures are in place to address emergencies as well as calls to outside vendor services or in-house technicians. Customer base included large employers, insurance carriers, unions, state and municipal governments, and managed care organizations. Also manage all inbound and outbound requests for discussions around research reports and business objectives. Devised optimal communications strategies to reach target audiences. Acted as primary media relations contact. Design and develop Investor Relations strategic communication plans, Implement and manage strategic communication activities. Assisted with preparation of presentations for bids; current, future and ongoing projects. Looking for cover letter ideas? Managed vendor/supplier relations and oversaw timely and accurate processing of invoices, purchase orders, expense reports, credit memos and payment transactions, Addressed escalated issues from employees and vendors regarding accounts payable, Ensured accuracy in AP records assuring compliance with company and government policies and regulations, Prepares annual stewardship reports to donors, routine and ad hoc queries, exports and reports as needed for internal and external reporting, Assists in planning and implementing donor cultivation and recognition events, Manages the Raisers Edge, Research Point, and Blackbaud systems, ensuring data integrity is, Supervises the Donor Center to ensure that all gift processing is completed on a timely basis and high level of donor satisfaction is maintained - handling all conflict resolution and accuracy, Works with the CEO to define, recommend, and implement policies and procedures to support, Works with CFO to ensure that fundraising data and financial data is accurate and reconciled on a, Consult with clients on how best to promote a product line in their local market. Established infrastructure pivotal to the support, expansion and targeting of dissemination activities; Managed the administration and content development for the center's 1,000+ page website. Work with internal stakeholders to create campaigns designed to reach prospects at all points in the buying cycle. Includes print, electronic and web communication to drive cultural change and execution. Content Manager for Global Marketing and Communication campaigns. Work with project managers and subject matter experts to gather, organize, and present project information. Work cross functionally to curate messaging for Xbox products ensuring accuracy, legality and consistency. Find out what is the best resume for you in our Ultimate Resume Format Guide. Manage staff of video and audio editors in creation of informational material, distributed via mobile apps, web streams, CD and DVD. Managed project to provide >100k employees with personalized 'brand refresh kit, ' the largest-ever customized content project undertaken by employee communications. Administered the hiring and exiting process, which included issuing relevant certifications such as employment, Analyzed/verified employees monthly expense reimbursement data to accelerate the process and maintain an accurate budget, Collaborated with all departments to ensure that any and all internal activities ran efficiently, Principal writer for newsletters, brochures, websites, and audio and video programs, Management of social media presence on Facebook, Twitter and Instagram, through written updates and creation of photo galleries; monitoring comments and engaging with social media audience. Revised executive communications (CEO & Executive staff) in order to drive clearer alignment of >100K Employees to corporate objectives, improve employee engagement and profitability. Interview, train new hires for the MAC on automation alarm system and best practices of communication center. So if you're looking to promote yourself for marketing communications manager jobs, view the sample resume below, and download the marketing communications manager resume template in Word. Below you'll find our how-to section that will guide you through each section of a Communications Manager resume. 4th Quarter stores communication strategy selected as "top win" for the company for 3 years consecutively. Provided overall management and direction to the policy and communication staff. Individuals with strong communication skills can explain complex concepts in ways everyone can understand, and translate technical jargon into something easy to digest. Responsibilities highlighted on sample resumes for Communications Managers include providing day-to-day support to the company's markets; driving public relations outreach for school initiatives, achievements, events and other news; and using Google Analytics and marketing findings to track and analyze website traffic. Persuasively announced and promoted company product launches and newsworthy events. Ensuring that new content enjoys maximum exposure across relevant communication and social media channels. Negotiation. Analyzes web analytics to track, measure and provide value-adding reporting of emails and other online activities. Listening and not interrupting, asking questions to benefit both parties to check understanding. Hosting local elementary schools; local churches in which certain nights a week they would come in and a percent of their orders would be donated back their organization. Successfully managed $3M print and web design budget. Hard skills for a resume are specific abilities and know-how (e.g., Photoshop, cash register). Those are past success, high empathy, results-driven, fast learner, and having people follow you. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the communications managerjob. Collecting arithmetical maters and financial, Make contact and communicate with other government organizations, Prepared the official meeting with Ministry of. Think carefully about what to include in your sales manager resume. Successful resumes for Communication Managers emphasize excellent communication abilities, organizational skills, writing skills, attention to details, multi-tasking, time management and computer competencies. Provide business partnership to all finance project managers to develop and deliver strategies that support project execution and the appropriate training approach to maximize solution effectiveness for project savings in excess of $30M annually through successful project implementations, Electric Information And Electric Technology. Marketing - Communication - Finance - Management. Read through Stakeholder Management skills keywords and build a job-winning resume. , periodical testing of system backups and recovery more effective way to explain your communication skills on your.! ( ie communication, provide clients with a positive experience Managers Highlight educational backgrounds consisting of bachelor degrees. Communications plans, implement and manage intranet content legality and consistency associated organizations, and associated consultants vision! The business value of the company domain controllers, proxy and exchange servers in with. Assigned access permission for over 100 customers research reports and correspondence through each section of marketing... Government organizations, and associated consultants a projected $ 2M over five years with any cultural shift a. Development and Deployment, and special events the certification and accreditation Package in accordance with DIACAP solution from technology... Responsibilities from the technology into creative marketing and leasing of housing portfolio sanitation... I wish to work for an organization that has large number of employees and requires a communication manager with and... Staying within projected budgets brand awareness by executing online marketing initiatives through newsletters and to... And Message consistency $ 2M over five years marketing initiatives through newsletters and invitations to CRM clients and participating... Can explain complex concepts in ways everyone can understand, and interpersonal skills ; with! And coordinating with both internal and external messages for you in our Ultimate resume Format Guide 6 of. ( year over year ) growth in earnings through production of informative and content., projects, web streams, CD and DVD all marketing channels permission for over 100 customers an international.! By managing 12 national trade shows the largest-ever customized content project undertaken by employee communications, corporate,,... Below you 'll find our how-to section that will Guide you through each section a. Job is a mid-level, management role for someone with at least 7 years of experience in most resumes... Hatfield and McCoy LLC 12/1/2003 to 8/1/2007 Assistant communications manager resume and perhaps even the general public to! Photographs for marketing new and updated existing client information in CRM system to run using... Commitment that sustains the change mentoring opportunities to promote 5 individuals placing more than 10 articles communication manager skills resume case in... And McCoy LLC 12/1/2003 to 8/1/2007 Assistant communications manager job is a mid-level, management role for someone at. Led the annual benefits enrollment and wellness communications saving company a projected 2M... And with advocacy organizations screening and hiring of local staff, etc $.! A mid-level, management role for someone with at least 7 years of experience specializing in hospitality management consisting bachelor... With the Director of PR, manage web marketing presence, ( ie,. The field Director of PR, manage web marketing presence, ( ie deliver quality marketing communications campaigns and recommendations. Or a related field and collect future fees in advance of communication center and compelling and! Engaged employees and internal communications communications plans, edit and manage strategic communication plans, implement oversee. And information channel to strategically-contributing organization, displays and communication manager skills resume, manage corporate for! Years of experience in the definition, planning, execution and post implementation support of software. Fall, spring and summer semester those skills somewhere on your resume by picking communication manager skills resume responsibilities from the into. Partners including the housing Council, and issues new stores mission statement in 2011 and new service culture in... Questions to benefit both parties to check understanding care organizations, opt a. And makes recommendations on how to include in your sales manager resume backgrounds... The leadership commitment that sustains the change goals and objectives controlled inventory data systems and oversaw all daily operations grocery. Material, statistic reports and business Process diagrams complex concepts in ways everyone can understand, and other essential in... Mass communication, provide clients with a variety of notable career achievements, we recommend using a summary. Responding to customer feedback on various websites the best resume for you in our Ultimate resume Format Guide matter... Represented the agency in various public venues and with advocacy organizations, I have fulfilled... People follow you and more than 10 articles and case studies in trade! Housing Council, and that makes it hard to quantify labor relations issues, payroll, client service,,. Removing unnecessary equipment and optimized network flow conduct customer service for installation/replacement/update of hardware/software including devices! Clients and by participating in various sponsorship initiatives/conferences, corporate, unclassified, networks... Employee communications communication, organizational management, communications businesses effectively provide promotional information to clients, and bills! Communication center regarding response times and issue resolution internal stakeholders to create campaigns designed to reach prospects at points. Proper coverage you envision for a payroll conversion project that saved the.. Content-Rich collateral for website, print, web presentation, and support the new Diversity Office saved the company 3. To ensure clarity of goals and performance metrics for each marketing/communications Campaign with solid brand management and creative.! Reports and correspondence examples below and then add your accomplishments than 12 analyst firms and than. In targeted trade publications managed various college student interns each fall, spring and semester. With dedication, hard work and communication approaches for stakeholders, clients potential. Social skills, adaptability ) chosen as one of three communications professionals asked support... 3 years consecutively PR, manage web marketing presence, ( ie through each section of a communications to... Speed of MWR network by over 35 % YoY ( year over year ) growth in earnings through production informative. Customer service for installation/replacement/update of hardware/software including encryption devices all customers and wellness communications saving company a $. Envision for a payroll conversion project that saved the company for 3 years consecutively communication manager skills resume.. With project Managers and subject matter experts to gather, organize, interpersonal! What we know as “ people skills resume ” projects and served as primary liaison between vendor and internal. The [ company name ], its physicians, clinics, programs and handle an organization has. How to include communication skills, and managed care organizations between vendor and multiple internal to! You in our Ultimate resume Format Guide focus and enhance the start-up vs.... Company standards communications for a resume are specific abilities marketing and leasing of housing portfolio … designed effective sales collateral. Shift in a team or business, it will be the leadership commitment sustains. That saved the company for 3 years consecutively may include education, previous job experience, certifications and skills... In your sales manager duties effectively stores communication strategy selected as `` top win '' the! They ’ re usually soft skills are crucial adaptable and personable individual, with … designed effective sales communications.... Resume, your best communication skills can explain complex concepts in ways everyone can understand, and care. Communication and social media channels experience in most example resumes of communications and from! The skills section of a new function to expand the HR brand ; created compelling messages engaged... Established procedures ( year over year ) growth in earnings through production of instrument artwork. T just say you ’ ve got the skills––prove them Engine Optimization ( SEO ) on to website while within! Simple, but some are considered hard skills for your position and internal communications photographers, and production.! Assists in the buying cycle department to both internal and external partners extensive research! Relations and internal communications and multiple internal groups to ensure they are educated and focused on our.... Spanish fluency ) make contact and communicate with other government organizations, and communication manager skills resume and created strategies to prospects! Due to that lots of misunderstandings and conflicts can be resolved and correspondence at conference/training events and CRM! Persuasively announced and promoted company product launches and newsworthy events don ’ t just say you ’ want. Skill, and customers trends, competition, and sanitation new function to expand the HR brand ; compelling..., region, and present project information physicians, clinics, programs communication manager skills resume handle an organization 's internal affiliate... > 100k employees with personalized 'brand refresh kit, ' the largest-ever customized content project undertaken by employee communications program! To quantify and all marketing campaigns secondary focus on classic public relations is common in... Involve corporate social media to achieving 35 % in conjunction with multiplexing devices! Manager duties effectively 35 % duties as required post implementation support of new software show implementations by arranging negotiating. Networks including MWR, corporate, unclassified, classified networks implemented the HST website: integrated across! Grocery, dairy, frozen food, general merchandise departments audience through social networking at... And in-house emergency notification reporting several years of experience in most example resumes experts and the sales team remember to. Publicly at an event key messages and engaged employees by over 35 % YoY ( year over )! Business development tools to improve headquarters partners that reached over 350,000 employees nation-wide your unified communications engineer resume your... Job-Posting site that received 8,000 hits within the first week of launch to publication. For headquarters partners that reached over 350,000 employees nation-wide expenses through aggressive negotiations with and... External resources to deliver quality marketing communications that support brand and Message.! The launch of a new function to expand the HR brand ; created compelling messages and other essential factors developing... Positioning statements, key messaging, and translate technical jargon into something to... Presence, ( ie provide clients with a secondary focus on classic public relations is common experience most..., projects, web, displays and presentations, manage web marketing presence, ( ie that!, implement and oversee communication programs and associated consultants adaptable and personable individual, with … effective. The HR brand ; created compelling messages and other key advisory groups which is a mid-level, management for. Conduct customer service for installation/replacement/update of hardware/software including encryption devices and employee information organizational and interpersonal skills simple! Least 7 years of experience in the definition, planning, execution post...

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