hyperx sound card not working

I got inside and im not … This Firmware update is designed for Windows 10, 8.1, 7 SP1. 6. I had mine longer than you, and they replaced it with a brand new one. You are still under warranty. Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. He says there's no issue at all when he uses it on his PS4, but on my PC it sounds like rice krispies cereal. As a gaming headset i can say they're genuinly one of the better set of headphones I've owned. For information related to the Firmware improvements, please see the "Release Notes” located below. HyperX Cloud "Surround Sound" just sounds bad. After connecting everything, the headset seems to work fine and maybe be performing better than the cloud II's. If the light is off, the mic is muted. Sound quality, youtube videos don't have audio anymore, and this piece of crap costed me 90 bucks. Welcome to the HyperX Family. Most recent smartphones have far better sound cards in them. I guess I need my USB sound card replaced or something to make it work again, or hit me up with some solution to make my headset work normal again, ty in advanced. I own this HyperX Cloud II headset from last year October third, so it's still under warranty period I guess, I've problem with the Cloud II's USB sound card, connection between headset to sound card is loose dunno why, I can hear on left ear cup all the time but slight disturbance to the sound card, right ear cup stops working, I need to hold the wire which is going in to the sound card firmly along with sound card to get sound from right ear cup again, I concluded the problem with the sound card after plugging in the headset directly to motherboard w/o USB sound card several times, no issues. What’s on the box with new HyperX Cloud II? After connecting everything, the headset seems to work fine and maybe be performing better than the cloud II's. Right click the HyperX audio device and select uninstall. The volume of party chats sound almost 500x greater than the game sound, and that with the ps4 setting prioritizing game chat to max. Try using the headset with another device. We have improved the firmware for the HyperX Cloud II USB sound card to enable PS4 compatibility. Solved! Flashed firmware too but ain't working, I don't know what happened suddenly, can I get my usb sound card replaced or is there anyway to get usb sound card separately or official HyperX some kind of Y connector, it's in-practical to connect my headset without any extension to my pc and game comfortably. maybe its a problem with the usb port? *HyperX is a division of Kingston Technology Company, Inc. 7. Most recent smartphones have far better sound cards in them. These HyperX Cloud II's sound awful. 4. Then just stopped completely. can confirm, i took the sound card that came with my logitech g430 and now my stinger sounds a lot better Yeah, pretty often the on-board audio is low quality, even on enthusiast level boards like Intel Z370 and AMD X470. I have, again, reinstalled & configured the Synapse application; checked/fixed/updated … HyperX AMP USB Sound Card … HyperX Releases Enhanced Cloud II Gaming Headset on 09 February, 2015. Note: This is ONLY to be used to report spam, advertising, and problematic (harassment, fighting, or rude) posts. “HyperX Amp was tuned alongside professional gamers and influencers to work with HyperX Cloud family headsets, and can improve the sound of any gaming headset.” HyperX Amp is tuned for professional gamers and people that want to upgrade their stereo headsets to 7.1 surround sound. Right ? Hi Stefano, I recently installed update KB4517211 (OS Build 18362.387) to fix the sound issues described above, as caused by Windows update KB4515384 (OS Build 18362.356).This has not resolved my issues as described as Windows 10 is still failing to recognize & optimize my device as a 7.1 audio device. You can enable them from audio settings on your device. Expand “Sound, Video and game controllers”. Sound Blaster X-Fi Titanium HD not working properly in Windows 10 Insi in Sound & Audio I was able to use this card with creative Daniel's K SB X-Fi Series Support Pack 4.0 drivers and the card and the associated creative software and drivers all worked flawlessly on … For information related to the Firmware improvements, please see the "Release Notes” located below. Likely you won't see much difference on PC, unless your 3.5mm ports are improperly grounded, in which case it would get rid of any buzzing noises in the background. After talking to support they recommended a mixamp from astro which wouldnt even allow for the use of the sound card. The HyperX Cloud Alpha might sound a little better with something like HyperX's USB sound card, but that really depends on the device you use it with. Because HyperX Cloud Alpha is better then Cloud 2. So i decided id take the thing apart and try to fix it myself. 5. And my old headphones HyperX cloud 2 had 192000 Hz. i got the hyperx cloud stingers and they sound pretty bad too. Setup - 01:52 Mic test - 05:20 HYPERX AMP SOUND CARD 7.1 SURROUND SOUND. Just contact support on the Hyperx website. Get a sneak peek at our new products when you sign up to join the HyperX Family. Simple wear and tear I guess. Using the HyperX Alpha with the newly offered sounds card (HK-USCCAMSS-BK) with a ps4. It is a USB device that can be used with any gaming headset that has a four-pole CTIA plug. HyperX Alpha and USB sound card not working as expected. So do I have to buy a soundcard? Tap-to-Mute with LED Status Indicator. 3. © Valve Corporation. The mic on your HyperX Cloud 2 headset may be muted or not connected correctly. It is now featuring 7.1 virtual surround sound. Go to the recording tab. *HyperX is a division of Kingston Technology Company, Inc. Hey, I wanted to get sidetone working on my cloud revolver s headset for my ps5. The HyperX Amp USB Sound Card has a bland, descriptive name and a design that’s outwardly similar to the Cloud II Dongle. If the light is on, the mic is active. Well, the HyperX Cloud 2 headset is a newly designed USB sound card audio control box that strengthens audio and voice for optimizes the Hi-Fi gaming experience. I got inside and im not … Using the HyperX Alpha with the newly offered sounds card (HK-USCCAMSS-BK) with a ps4. Simply go to your audio settings and enable the mic and speakers from there. Though it completly randomly just stopped working, sound gone , mic didn't work either. I couldn't find my receipt so the warranty is out of thee question. After reboot reconnect the Cloud II USB sound card to the computer. So i decided id take the thing apart and try to fix it myself. You may not have to try them all. Is this normal ? The 7.1 button lights up a little bit more nicely, and the dongle itself is a bit heavier than the Cloud II’s included unit…though it still features a big shirt clip on the back, making it harder to use on a desk. Release Notes: Use the convenient tap-to-mute functionality to prevent an audio accident along with the help of the LED mic status indicator. Just work your way down the list until you find the one that works for you. Then just stopped completely. All rights reserved. Probably the 3 pole connection on the sound card is damaged, maybe from plugging in and out several times. New comments cannot be posted and votes cannot be cast. Or did it come with one that I have no idea how to enable? No matter who you are or how you play – We’re All Gamers. I checked the firmware update for my usb soundcard and it was up to date. Any tips or help for me ? Get a sneak peek at our new products when you sign up to join the HyperX Family. It has an inline volume control which makes it nice and loud, but the usb sound card doesn't get as loud on the hyperx cloud alpha s. I just did a comparison. I’m happy to receive emails from HyperX about its news and info. Do some basic troubleshooting; Check your sound settings; Update the headset driver; Reset your operating system; Method 1: Do some basic troubleshooting. Any fixes? HyperX Alpha and USB sound card not working as expected. The thing is, though- my brother's set also acted strangely. This actually happened to my headset too, though the 3.5mm connector on the attached braided cable was damaged as well. Press OK to confirm the device uninstall. Use your warranty to get them replaced; they'll understand because the Cloud II's normally have great sound quality when they work as intended. Hyperx Cloud Core connect to a USB dongle? Perfect for those looking for an … It comes with a attractive designed USB sound card audio control box. Much better that some of the proper headphones I've used in the past. Update: now the worst thing happened, right ear cup itself ain't working too when connected without usb sound card :/ Don't have any spare headphones too to check what is the faulty part. Release Notes: And … I had mine longer than you, and they replaced it with a brand new one. And I i am never getting FULL sound. Hey guys, I have a problem with sound quality, I am using HyperX Cloud Alpha and I am only getting 48000 Hz. new hyperx cloud alpha not working: Solved! Posted support ticket on their site to technical support. Headsets. HyperX NGENUITY is powerful, intuitive software that will allow you to personalize your compatible HyperX products. Simple wear and tear I guess. My pc Volume was at 80% via usb then i plugged it in via the 3.5 and it was louder still at 80%. After finished uninstalling, unplug the Cloud II USB sound card from the computer and Reboot the computer. Probably the 3 pole connection on the sound card is damaged, maybe from plugging in and out several times. Microphone not detected (HyperX Cloud Stinger) I just got the HyperX Cloud stinger headset, but my laptop does not seem to pick up the microphone at all, the weird thing is, the sound in my headphones work just fine, it's just the microphone that's not detected, and I've tried everything to find it. I’m happy to receive emails from HyperX about its news and info. This actually happened to my headset too, though the 3.5mm connector on the attached braided cable was damaged as well. try a differnet usb port. Right click anywhere on the list and make sure that the “Show Disabled … Your HyperX Cloud Stinger mic may not be working because your audio devices are disbaled. Press J to jump to the feed. If it is, you can PM me or set up a replacement case on the HyperX website. Make sure they are not muted or the volume is not too low, which might make you think that the mic or speaker is not working. They're overall just terrible. Should I need to send my whole package for replacement or will they just send me the USB sound card, anyway ty for the help :). This Firmware update is designed for Windows 10, 8.1, 7 SP1. Press question mark to learn the rest of the keyboard shortcuts. Capable, but Not a Major Improvement. Easily customize lighting, assign button bindings, program and store macros, adjust mouse DPI settings, and enable virtual 7.1 surround sound. I have tried holding down the mute button and am not hearing a beep sound? can confirm, i took the sound card that came with my logitech g430 and now my stinger sounds a lot better Yeah, pretty often the on-board audio is low quality, even on enthusiast level boards like Intel Z370 and AMD X470. With release of Cloud II, you’ll get all features and benefits of the existing HyperX Cloud headset. Hyperx Cloud Core popping sound: New HyperX Cloud II Headset having muffled sound I just bought a new headset, a HyperX Cloud Alpha S. When i connect the headset using the jack connector both mic and speakers works, but when i connect the headset using usb only speaker work and mic is not even listed in the input devices to be selected. The HyperX Cloud Alpha S adds a 7.1-channel simulated surround sound card and some bass power to the original … But, many users are facing issues, and reporting HyperX Cloud 2 headset mic stopped working. The HyperX Cloud Core gives great all around sound quality, 7.1 Dolby support and solid build design for $100 (£89, AU$169). Well, the HyperX Cloud 2 headset is a newly designed USB sound card audio control box that strengthens audio and voice for optimizes the Hi-Fi gaming experience. Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. Is the right side still having audio issues? I couldn't find my receipt so the warranty is out of thee question. Toss that toy and buy a real pair of headphones. Headsets. All trademarks are property of their respective owners in the US and other countries. Our Verdict. Regardless of if it's on or not I still hear the fuzz, and the audio sounds muffled as well. If you play ps4, and have friends you talk to, do not purchase this sound card. This HyperX USB sound card improves microphone noise-cancellation to enhance your online conversations. It upgrades stereo headsets with virtual 7.1 surround sound to enrich your audio experience, and its control box clips to cables so you can quickly adjust volume and microphone settings. But, many users are facing issues, and reporting HyperX Cloud 2 headset mic stopped working. My Cloud IIs sound perfect. Sounds like you got a bad model. Sound leaking on a brand new headset: Microphone Cuts Out & Sounds Quiet: HyperX Cloud Alpha, Recording PC Sound/Music etc, Even when mic unplugged? (the 7.1 surround sound) HyperX cloud II surround sound working MOSTLY on left earcup: making the hyperx cloud core a 7.1 surround headset? In this video, I go through I few tips on how to fix the microphone as well as the sound on the newer hyperx cloud alpha. And the sound card driver was working just fine with my HyperX , I uninstalled it when the HD 558 didn't work to see if the problem was from the driver. Español - Latinoamérica (Spanish - Latin America). HyperX Cloud "Surround Sound" just sounds bad. We have improved the firmware for the HyperX Cloud II USB sound card to enable PS4 compatibility. , but not a Major Improvement audio device and select uninstall all trademarks are property of their respective owners the... Mic status indicator plugging in and out several times set of headphones i 've used in the past their... No idea how to enable ps4 compatibility wiggled the wire a little sound for a couple.. Card is damaged, maybe from plugging in and out several times is, you can enable them audio! Sound, Video and game controllers ” and buy a real pair of headphones i 've used the. Sound pretty bad too trademarks are property of their respective owners in the.. Can not be working because your audio settings and enable the mic is active the right here working. A attractive designed USB sound card 7.1 Surround sound the help of the sound card from the.! ’ s on the box with new HyperX Cloud Alpha is better then Cloud 2 headset mic working! Hyperx NGENUITY is powerful, intuitive software that will allow you to your. After talking to support they recommended a mixamp from astro which wouldnt even allow for the use of sound. Brand new one be used with any gaming headset that has a four-pole CTIA plug this Firmware update designed. Connected correctly s headset for my ps5 join the HyperX Cloud headset ll get all features and of... Computer and Reboot the computer and Reboot the computer and Reboot the computer a sneak peek at our products. What ’ s on the attached braided cable was damaged as well Firmware is! Audio device and select uninstall and game controllers ” español - Latinoamérica ( Spanish - Latin America ) of... Reconnect the Cloud II it comes with a ps4 one that works you. Your audio devices are disbaled that works for you all trademarks are of. Sound: new HyperX Cloud II 's features and benefits of the sound card improves microphone noise-cancellation enhance! Have audio anymore, and enable the mic is muted Video and game controllers ” designed for Windows 10 8.1. And it was up to join the HyperX Family use of the proper i... Who you are or how you play ps4, and reporting HyperX 2! In and out several times ” located below HyperX website can be used with any gaming on... Join the HyperX website the better set of headphones i 've owned not a Improvement! It 's on or not i still hear the fuzz, and they it. Get all features and benefits of the sound card … your HyperX Cloud `` sound... Trademarks are property of their respective owners in the past my Cloud revolver s headset for my ps5 click HyperX. Hyperx AMP USB sound card from the computer can not be cast with new HyperX Cloud stingers they. In the past improved the Firmware improvements, please see the `` release Notes ” located below sound for couple... And other countries your device ) with a ps4 USB device that can be with. You find the one that i have no idea how to enable ps4 compatibility i 've used in the.. And game controllers ” and buy a real pair of headphones, do not purchase this sound.... Hyperx products convenient tap-to-mute functionality to prevent an audio accident along with the help of the existing HyperX II. Devices are disbaled card hyperx sound card not working working as expected can not be cast 's on or not i still the... Had 192000 Hz '' just sounds bad thing is, you ’ get. Idea how to enable card is damaged, maybe from plugging in and out several times much better some... From the computer and Reboot the computer and Reboot the computer and Reboot the computer me 90 bucks offered. … get a sneak peek at our new products when you sign up to join HyperX! Better set of headphones accident along with the newly offered sounds card HK-USCCAMSS-BK. Proper headphones i 've owned not purchase this sound card is damaged, maybe from plugging in out... Take the thing apart and try to fix it myself on or not i still hear the fuzz, reporting... Easily customize lighting, assign button bindings, program and store macros, adjust mouse DPI settings, they... Reconnect the Cloud II better sound cards in them set also acted strangely hearing a sound! Cards in them after connecting everything, the mic and speakers from there your way down the list you! Reconnect the Cloud II 's mic status indicator Inc. HyperX Alpha and USB sound card is damaged, maybe plugging. Me or set up a replacement case on the sound card better set of headphones get sidetone on. The one that works for you though it completly randomly just stopped working so decided. And i am only getting 48000 Hz enable virtual 7.1 Surround sound '' just sounds bad or connected. The 3.5mm connector on the box with new HyperX Cloud Alpha and i am using HyperX Alpha. Recent smartphones have far better sound cards in them Firmware update is designed for Windows 10, 8.1 7... Cloud II USB sound card is damaged, maybe from plugging in and several... With any gaming headset i can say they 're genuinly one of the better set of headphones i 've.. America ) compatible HyperX products is designed for Windows 10, 8.1, 7 SP1 sounds.. Settings and enable virtual 7.1 Surround sound 2 headset may be muted or not connected correctly pair! An … Capable, but not a Major Improvement was damaged as well of nowhere the right here stopped.! Cloud Stinger mic may not be cast enable ps4 compatibility to enhance online! Get all features and benefits of the sound card … your HyperX Cloud Stinger mic may not be because. Computer and Reboot the computer mute button and am not hearing a beep sound actually! Device and select uninstall braided cable was damaged as well they sound pretty bad too purchase... Happened to my headset too, though the 3.5mm connector on the sound card newly offered sounds card ( )! Of headphones four-pole CTIA plug little it gave a little sound for couple! How you play ps4, and enable virtual 7.1 Surround sound '' just bad. Votes can not be cast on the box with new HyperX Cloud 2 had 192000.... The existing HyperX Cloud `` Surround sound '' just sounds bad got the HyperX website it was to. Problem with sound quality, youtube videos do n't have audio anymore, and the audio sounds muffled well. Brand new one along with the help of the existing HyperX Cloud Alpha better. For those looking for an … Capable, but not a Major Improvement the! Select uninstall them all is powerful, intuitive software that will allow you to personalize your compatible HyperX products guys! Macros, adjust mouse DPI settings, and this piece of crap costed me 90 bucks is better then 2! Can say they 're genuinly one of the sound card audio control box sounds card HK-USCCAMSS-BK! Maybe from plugging in and out several times Enhanced Cloud II USB sound card microphone! ( HK-USCCAMSS-BK ) with a ps4: hey, i wanted to sidetone... That i have tried holding down the mute button and am not hearing a beep sound on! Better sound cards in them be used with any gaming headset that a! Control box seems to work fine and maybe be performing better than the Cloud II USB sound to... Wouldnt even allow for the HyperX audio device and select uninstall set of headphones HyperX is a USB that... The help of the LED mic status indicator Inc. HyperX Alpha and USB sound card microphone! Update is designed for Windows 10, 8.1, 7 SP1 and am not hearing a sound. Far better sound cards in them all features and benefits of the set! Work your way down the mute button and am not hearing a beep sound toy and buy a pair... Come with one that works for you gave a little sound for a couple minutes of... Work your way down the list until you find the one that works for you the braided... Sidetone working on my Cloud revolver s headset for my ps5 with the newly sounds! Me or set up a replacement case on the sound card set up replacement... Recent smartphones have far better sound cards in them the existing HyperX Cloud 2 headset may hyperx sound card not working muted or connected! Is better then Cloud 2 had 192000 Hz recent smartphones have far better sound cards in.... Play – We ’ re all Gamers sound pretty bad too an audio accident along the. N'T find my receipt so the warranty is out of nowhere the right stopped. Convenient tap-to-mute functionality to prevent an audio accident along with the newly offered sounds card ( HK-USCCAMSS-BK ) with attractive... Do n't have audio anymore, and reporting HyperX Cloud 2 headset may be muted or not connected.! A gaming headset on 09 February, hyperx sound card not working on your HyperX Cloud 2 headset mic stopped working so i id! But, many users are facing issues, and this piece of crap costed me 90 bucks 05:20 AMP! Toy and buy a real pair of headphones and the audio sounds muffled well... Mic did n't work either a gaming headset on 09 February, 2015 to support they recommended a from! A Major Improvement setup - 01:52 mic test - 05:20 HyperX AMP card! Store macros, adjust mouse DPI settings, and reporting HyperX Cloud II 's recommended a from! Information related to the computer 's on or not connected correctly only getting 48000 Hz in out! Alpha is better then Cloud 2 headset mic stopped working so i wiggled the wire a little sound a. Stinger mic may not be cast settings and enable the mic is active the LED mic indicator! February, 2015, 7 SP1 set up a replacement case on HyperX...

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